#Policy vs. Expediency
Dear #CEO
How can a #leader build #authority, by #engaging #policy or #expediency first?
How does this relate to #SQDC #safetyculture #qualityimprovement #delivery and #cost with its #kpis?
💪#management must always place #policy before #expediency.
Here are a few examples of when expediency went before policy:
💪#socialmedia executives before #Senate subcommittee, prioritising growth over safety.
💪 New passenger aircraft disasters, speed and cost to market over safety.
💪 Giving management numerical targets which they will achieve but destroy the company culture in the process #deming sounds
familiar!
💪 #vaccines delivered to market in record time where expediency circumvented strict policy rules on vaccine development!.
💪 Product defects, customer rejections, accidents at work why, because we have a #management#mindset of putting expediency before policy #depolyment.
🍒 Here is true #leanmanagement short article from my book #16Habits of #leanleadership . How to understand SQDC and KPI’s.
“Policy in lean #leadership terms means practicing safety for employee first, quality and timely delivery for the #Customer next, then followed by cost and #productivity for us, the organisation in that order. Expediency cannot have priority over Policy, whether operational or #strategic “.
🍒 Make sure you are clear what and why you are using #visualmanagement for your SQDC KPi’s.
🍒Safety for the employees at work, that always comes first. Then, Quality and delivery for the client. Cost and productivity is the last for us. Yes, operations focus on #nonvalue waste #muda, management
focus on #muri and #mura and #problemsolving
👍 Policy focuses on the decision making of leadership to have #integrity in making the right #ethical decisions, so clearly policy before expediency must be the right way.
👍Does your lean #continuousimprovementculture focus on this ?
😊 The photo, team I coached, reduced lead time 11 to 1,5 days, production space < 30%, 20% employees to other production lines. The only cost was my time. Can you imagine how the #EBITDA jumped !