#KPI in Maintenance Department

Dear #CEO,

How realistic are the maintenance department KPI?

For some reason there is this belief that if an organisation engages TPM principles and reports its standard score card KPI, everything is fine.

The questions in the photo are key within tps.
OPR – Operating Ratio, is perhaps one of the most important KPI in an organisation.

Are we planning service checks and maintenance based on time calendar or volume usage?

Where, maintenance, quality and production have a separate and joint responsibility to report.